Free Shipping on all orders above $800.
CAR PARTS RETURN & REFUND POLICY
CUSTOMER SATISFACTION HAS BEEN OUR MAIN PRIORITY AND WE ALWAYS THRIVE FOR EXCELLENCE.
USED CAR PARTS MODIFIED OR TAKEN APART FOR TESTING WILL NOT BE AVAILABLE FOR RETURN. USED ENGINES OR USED TRANSMISSIONS RETURNED THAT ARE NOT THE ORIGINAL PART SHIPPED WILL NOT BE REFUNDED. PARTS ARE UNIQUELY IDENTIFIED BY MARKINGS ON THE PART. ITEMS RETURNED THAT ARE NOT IN THE ORIGINAL CONDITION SHIPPED (EXCLUDING ITEMS DAMAGED IN SHIPPING AND VERIFIED BY WESTERN CAR PART REPRESENTATIVE) WILL NOT BE REFUNDED.
ALL PROBLEMS MUST BE IN WRITING VIA MAIL, EMAIL OR FAX TO VERIFY A PROBLEM WITH A PARTICULAR PART OR INSTALLATION.
IF YOU RECEIVE A DAMAGED PART OR AN INCORRECT PART PLEASE NOTIFY OUR CUSTOMER SERVICE DEPARTMENT. DO NOT SEND THE PART BACK BEFORE RECEIVING AN RMA. RETURNING THE PART IS THE RESPONSIBILITY OF THE CUSTOMER AND WESTERN CAR PART MUST BE PROVIDED WITH A RETURN TRACKING NUMBER WHEN THE ITEM IS RETURNED.
USED CAR PARTS MUST BE RETURNED WITHIN 7 BUSINESS DAYS OF THE RECEIPT OF THE RMA. THE RETURN ADDRESS WILL BE PROVIDED AT THE TIME WE ARE CONTACTED. PARTS MUST BE RETURNED TO THE LOCATION ADDRESS PROVIDED UPON RECEIVING RMA.
ONCE THE ITEM (USED ENGINES OR USED TRANSMISSIONS) IS RETURNED IT WILL BE INSPECTED AND UPON APPROVAL A CREDIT REQUEST WILL BE FORWARDED TO ACCOUNTING. CUSTOMER REFUNDS ARE ISSUED ONCE THE RETURNED PART HAS BEEN VERIFIED AND INSPECTED. WE STAND BEHIND OUR WARRANTIES AND WANT TO MAKE YOU, OUR CUSTOMER, AT EASE WHEN PURCHASING A USED AUTO PART. HASSLE FREE RETURNS AND REFUND.
IF YOU HAVE ANY QUESTIONS FEEL FREE TO CALL US AT ☎️ (928) 563 0949
Our Partners
